Die Setup-Routine läuft ganz normal an, dann möchte Windows die 1. CD von Office 2000, die Routine läuft immer noch normal, jetzt möchte Windows die SR 1 CD, nach einlegen der CD und Klick auf OK, erscheint immer wieder die selbe Nachricht. "Bitte legen Sie die CD SR 1 ein"
Woran kann der Fehler liegen? Bin für jede Hilfe dankbar. Gruß Tanne
(Anonym) Tanne „SR 1 Patch von Office 2000 läßt sich nicht installieren!“
Hier ist DIE Lösung !!!!!
Ihr benutzt eine Serial mit dem Anfang --> GC6J3 und so geht es:
PSS ID Number: Q255503
Article last modified on 08-15-2000
WINDOWS:2000,2000, Service Release 1 (SR-1); :
WINDOWS
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The information in this article applies to:
- Microsoft Office 2000, Service Release 1 (SR-1)
- Microsoft Access 2000, Service Release 1 (SR-1)
- Microsoft Excel 2000, Service Release 1 (SR-1)
- Microsoft Word 2000, Service Release 1 (SR-1)
- Microsoft PowerPoint 2000, Service Release 1 (SR-1)
- Microsoft Outlook 2000, Service Release 1 (SR-1)
- Microsoft FrontPage 2000, Service Release 1 (SR-1)
- Microsoft Project 2000
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IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it if
a problem occurs. For information about how to do this, view the "Restoring
the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help
topic in Regedt32.exe.
SYMPTOMS
========
When you start one of the Microsoft Office programs listed at the beginning of
this article after you apply the Microsoft Office SR-1/SR-1a Update, the program
quits immediately after it starts.
CAUSE
=====
Office was installed by using a CD key that begins with GC6J3.
RESOLUTION
==========
NOTE: Follow the steps below only if you originally installed Office 2000 by
using a CD. If you installed Office from an administrative installation, please
see the following article in the Microsoft Knowledge Base:
Q267968 OFF2000: Program Quits After You Update from SR-1/SR-1a
Administrative Installation
WARNING: Using Registry Editor incorrectly can cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be solved. Use
Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys and
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics in
Regedt32.exe. Note that you should back up the registry before you edit it. If
you are running Windows NT or Windows 2000, you should also update your
Emergency Repair Disk (ERD).
To resolve this problem, follow these steps:
1. Locate your valid product CD Key (located on the back of the CD jewel case.
If the product CD Key begins with GC6J3, please stop here and contact
Microsoft Technical Support.
2. On the Start menu, click Run.
3. In the Open box, type "regedit" (without the quotation marks), and then click
OK.
4. In Registry Editor, find the following subkey (folder):
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
Click the plus sign (+) next to this folder. If you see only one subkey in
this folder that has a 32-character {GUID} (globally unique identifier),
select that subkey and go to step 5.
If you see more than one subkey that has a 32-character {GUID}, select each
one until you find the one whose DisplayName value (in the right pane)
matches your version of Office.
For example, if you have Office 2000 Premium CD 1 and CD 2 installed, the
32-character {GUID} and the DisplayName value are:
Office 2000 Premium CD 1:
{GUID}: {00000409-78E1-11D2-B60F-006097C998E7}
DisplayName: Microsoft Office 2000 Premium
Office 2000 Premium CD 2:
{GUID}: {00040409-78E1-11D2-B60F-006097C998E7}
DisplayName: Microsoft Office 2000 Disc 2
5. For the selected {GUID} subkey, select the ProductID string value in the
right pane.
6. On the Edit menu, click Rename.
7. Type "OldProductID" (without the quotation marks) and then press ENTER.
8. On the Registry menu, click Exit.
9. Start any Office program.
10. When the Microsoft Office 2000 User Information dialog box appears, type
your valid product CD Key (located on the back of the CD jewel case). Follow
the instructions on your screen.
MORE INFORMATION
================
For more information about the SR-1/SR-1a update, please browse to the topic
"Office 2000 Service Release 1a (SR-1a) Frequently Asked Questions" at the
following Microsoft Web site:
http://officeupdate.microsoft.com/2000/articles/O2kSR1FAQ.htm
(http://officeupdate.microsoft.com/2000/articles/O2kSR1FAQ.htm)
Additional query words: OFF2000 OL2000 PPT2000 XL2000 WD2000 FP2000 PRJ2000 ACC2000 Closes Exits Terminates start stop stops close immediately goes away disappears launch launches launching quit vanish vanishes sr1 sr1a sr-1 sr-1a sr1/sr1a sr-1/sr-1a beta
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Keywords : kbdta
Technology :
Version : WINDOWS:2000,2000, Service Release 1 (SR-1); :
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbfix
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