Hallo, seit einiger Zeit wird mein Rechner immer neugestartet. Und nach dem Neustart wird eine Meldung angezeigt: "The system has recovered from serious error". Als ich mit dem Windows-Debugger den Dump-File beaRBEITET habe, hat er mir auf Firefox hingewiesen.
Die Analyse des Dumpes hat folgendes gebracht:
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
*** WARNING: Unable to verify checksum for firefox.exe
*** ERROR: Symbol file could not be found. Defaulted to export symbols for firefox.exe -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for nspr4.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for xpcom_core.dll -
FAULTING_IP:
js3250!js_GetSrcNoteOffset+4969
6009d287 8a08 mov cl,byte ptr [eax]
EXCEPTION_RECORD: ffffffff -- (.exr ffffffffffffffff)
ExceptionAddress: 6009d287 (js3250!js_GetSrcNoteOffset+0x00004969)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 00002068
Attempt to read from address 00002068
DEFAULT_BUCKET_ID: BAD_PTR_DEREFERENCE
PROCESS_NAME: firefox.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
READ_ADDRESS: 00002068
BUGCHECK_STR: ACCESS_VIOLATION
LAST_CONTROL_TRANSFER: from 6009d33f to 6009d287
STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
0012fb10 6009d33f 0791f4f0 0911d1a8 00000000 js3250!js_GetSrcNoteOffset+0x4969
0012fb38 6009d39c 0911d1a8 0911d1a8 0911da55 js3250!js_GetSrcNoteOffset+0x4a21
0012fb60 6009d26f 09063440 0911d370 0911da8e js3250!js_GetSrcNoteOffset+0x4a7e
0012fba8 0041dd28 0791f4f0 06aa1f08 00000000 js3250!js_GetSrcNoteOffset+0x4951
0012fbc4 600b003f 0791f4f0 08fe3888 00000000 firefox!nsPrintSettings::GetPrintPageDelay+0x31f5
0012fbe4 6009d33f 0791f4f0 08fe3888 00000000 js3250!js_FindProperty+0x20bd
0012fc0c 6009d39c 0791f4f0 08fe3888 08fe2329 js3250!js_GetSrcNoteOffset+0x4a21
0012fc34 6009d26f 08fe3ae8 08fe3888 08fe2329 js3250!js_GetSrcNoteOffset+0x4a7e
0012fc88 6009d884 00000001 6009e01e 0791f4f0 js3250!js_GetSrcNoteOffset+0x4951
0012fcd8 6009d699 0791f4f0 00000000 09a482a0 js3250!js_GetSrcNoteOffset+0x4f66
0012fd74 007ffb60 0128cdc8 603117dc 0040216f js3250!js_GetSrcNoteOffset+0x4d7b
0012ff04 00401012 01315390 0027d394 01192d60 firefox!DeviceContextImpl::GetDepth+0x2e885
0012ffc0 7c816d4f 0000000e 00410057 7ffdc000 firefox+0x1012
0012fff0 00000000 00906892 00000000 00000000 kernel32!BaseProcessStart+0x23
STACK_COMMAND: ~0s; .ecxr ; kb
FAULTING_THREAD: 000007dc
PRIMARY_PROBLEM_CLASS: BAD_PTR_DEREFERENCE
FOLLOWUP_IP:
js3250!js_GetSrcNoteOffset+4969
6009d287 8a08 mov cl,byte ptr [eax]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: js3250!js_GetSrcNoteOffset+4969
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: js3250
IMAGE_NAME: js3250.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 446016b0
FAILURE_BUCKET_ID: ACCESS_VIOLATION_js3250!js_GetSrcNoteOffset+4969
BUCKET_ID: ACCESS_VIOLATION_js3250!js_GetSrcNoteOffset+4969
Followup: MachineOwner
---------
Könnte mir jemand sagen, was das heissen soll und wie maN das beheben kann.
Gruss, G
apollo4
Gench
